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Help Centre

All the help you could need for your Trade Me Property Account!

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Relists and Relisting

Sometimes you need to withdraw a listing from Trade Me before the property has sold. If you intend to put this property back online, you will be actioning a relist. This is not the same as just pausing and restarting the listing. So there are some important things you need to know about relisting.

Changing your OneHub/Trade Me login email

This article is for anyone who no longer has access to the email address linked to their Trade Me/OneHub login — for example, an agent who's left an office, or an inbox that's been decommissioned.

Forgotten your OneHub password?

Locked out of OneHub? Your OneHub login is the same login as your Trade Me account, so you can reset it from the OneHub login page itself — it just runs you through the same reset process as a Trade Me password, because underneath it's one shared account.

How to Create a OneHub Agent Account

A OneHub Agent account allows you to build a professional online profile, download deep market/vendor insights, and easily claim your sold properties to build your public track record. Here is exactly how to set up your account from start to finish.

Branding Plus! Everything you need to know!

Want to maximise your brand’s presence and eliminate competitor noise? BrandingPlus is a premium takeover product that allows your agency to own 100% of the display ad space on your listing pages. This article contains everything you need to know about eligibility, design specifications, and campaign rules to get started.

Changing a listing's category

Categories cannot be changed once a listing is live — if you've listed in the wrong category, you'll need to withdraw and re-create it. What happens next depends on the category and how much time has passed.

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