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Open Home not showing on your listing?

Jul 15
1 min read

If an Open Home you've scheduled isn't appearing on your listing, work through these steps.

Troubleshooting steps

Check your CRM. Confirm the Open Home is still active in your system, then try resending the listing data to Trade Me.
Look for error messages. Check your CRM's sync log — a single error can stop all updates reaching us, not just Open Home times.

Quick fix

You can always log in to Trade Me directly and add or edit an Open Home manually if you need it to appear right away.

Note: Open Homes only display for listings in the Residential for Sale and New Homes categories.

Still seeing a sync error?

Contact our Customer Service team at propertyagents@trademe.co.nz, and we'll help investigate.

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