Adding or fixing a video or 3D tour
- Jul 15
- 1 min read
Trade Me allows you to publish a 3D tour and/or a video on your listing. 3D tours and videos are a great way to get viewers excited about a property!
If a video or 3D tour isn't displaying correctly on your listing, it's almost always down to the link format.
Accepted formats
YouTube: https://www.youtube.com/watch?v=[UNIQUE KEY]
Matterport: https://my.matterport.com/webgl_player/#model=[UNIQUE KEY]
Tip: [UNIQUE KEY] is the string of letters and numbers at the very end of your link (e.g. 7fghks).
Before you upload
Make sure your content is set to publicly shareable — private or unlisted content won't display for viewers on Trade Me.
Using a different provider?
Check the full list of supported video and 3D tour providers: Add a video or 3D tour
Still stuck?
Contact our Customer Experience team at propertyagents@trademe.co.nz.