Watchlist Connect are messages related to a listing that can be created and displayed in OneHub and on the Listing Details Page (LDP). They are designed to provide communications to Watchlisters.
Updates and messages can be created by:
The primary or secondary agent of a listing.
An office / admin impersonating an agent.
Office accounts cannot create Listing Updates unless they are impersonating an agent.
Updates can only be created on Platinum listings. This covers all Residential for Sale categories, i.e. Residential for Sale, New Homes, Lifestyle & Rural.
Yes, updates can be deleted through OneHub.
Note: this will not prevent the email notification from being sent letting watchlisters know a new update has been posted. Even if deleted this will still count toward your allowed updates
No, at this stage updates cannot be edited. This is why it is important to double-check updates before they are sent.
A maximum of 2 updates can be posted per listing.
Yes, a deleted update still counts towards the total allowance of 2.
Yes, updates have a character limit of 250 characters and cannot contain URLs.
Agents can post 1 update every 3 days. This rule applies even if the most recent update was deleted.
Updates are displayed in a dedicated section on the Listing Details Page (LDP). This will be displayed on desktop, and all Trade Me apps.
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