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Photo requirements and troubleshooting

  • Jul 15
  • 1 min read

Images make a listing pop! In this article you will find everything you need to know to make sure they are appearing properly on the site.


Requirements

Here are all the image requirements for your Trade Me Property listing!

Requirement

Limit

Number of photos

Maximum 50

File size

Up to 5MB per file

Dimensions

At least 500px on any one side

Format

PNG, JPG, BMP, or GIF


Broken photos

Photos can appear broken if they've been sitting in your CRM too long. Remove them completely and re-upload.


Blurry photos

Blurry uploads are usually caused by your CRM compressing the file to reduce it past Trade Me's 5MB limit.

If your original file is larger than 5MB, some CRMs will auto-compress it — sometimes reducing it well below 5MB, which leaves the image blurry.


Fix: confirm your original file is already under 5MB before uploading it to your CRM, rather than relying on the CRM to compress it for you.


Still stuck?

Contact our Customer Service team at propertyagents@trademe.co.nz.

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