Help Centre

How Platinum listing agents can communicate directly with watchlisters!

This article is for anyone who no longer has access to the email address linked to their Trade Me/OneHub login — for example, an agent who's left an office, or an inbox that's been decommissioned.

Locked out of OneHub? Your OneHub login is the same login as your Trade Me account, so you can reset it from the OneHub login page itself — it just runs you through the same reset process as a Trade Me password, because underneath it's one shared account.

Through Trade Me Property OneHub, agents have access to the Marketing Reports. Here is how to read, generate, download, and print these reports to secure smooth vendor management conversations.

Here is the ultimate guide to managing your sold property data inside OneHub. Understanding how properties move from "Active" to "Sold," and knowing how to secure your vendor's consent for pricing displays, is crucial to building your digital footprint.

Listings missing from your OneHub! When listings don't appear on your profile, it rarely means they aren't on Trade Me. Instead, it is usually because your profile details do not match your listing data exactly. This page helps you relocate and sync any missing listings.

Your Trade Me Property OneHub profile is your digital storefront. When you change your mobile number, move to a new agency branch, or refresh your professional headshot, updating your details immediately is vital. Here is a quick, step-by-step guide to updating your agent details inside OneHub.

Use this guide to set up your Admin or Office account. Creating a OneHub account gives agents and offices a single, secure gateway to manage listings, access marketing materials, and collaborate with the team.