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This article is for anyone who no longer has access to the email address linked to their Trade Me/OneHub login — for example, an agent who's left an office, or an inbox that's been decommissioned.

Locked out of OneHub? Your OneHub login is the same login as your Trade Me account, so you can reset it from the OneHub login page itself — it just runs you through the same reset process as a Trade Me password, because underneath it's one shared account.

Use this guide to set up your Admin or Office account. Creating a OneHub account gives agents and offices a single, secure gateway to manage listings, access marketing materials, and collaborate with the team.