Forgotten Your Trade Me Password?

Getting locked out of your Trade Me or OneHub account can prevent you from creating or editing listing. Fortunately, resetting your password is a quick fix!

DON'T FORGET, IF YOU CHANGE YOUR OFFICE PASSWORD, YOU NEED TO LET YOUR OFFICE TEAM (CRM) KNOW.

Follow this straightforward guide to reset your password and secure your account.

How to Reset Your Password on Trade Me

Follow the exact steps to request a reset link.

1. Navigate to the Login Page:

   Open your web browser and go to trademe.co.nz, My Trade Me.

   Select Log in.

2. 'Forgotten password?':

Right under the password field, click or tap the blue Forgotten password? hyperlink.

3. Enter Your Registered Email Address:

Type in the exact email address linked to your Trade Me account.

Double-check for typos or accidental spaces, then select Send instructions (or Next on the mobile app).

4. Follow the Email Link:

Open your personal email inbox.

Look for an email from Trade Me with password reset instructions.

Open it and click the secure link provided.

(Note: If you don't see it, check your Junk or Spam folder).

5. Create Your New Password:

Enter your new password, confirm it by typing it again, and select Change password.

You can now log back in successfully!

Troubleshooting Tip: If you change your password but your device keeps rejecting it, your browser or device's built-in password manager might be auto-filling your old, incorrect password. Clear your browser cache and saved passwords for Trade Me before trying to log in with the new one.